Center for Human Systems > Human Systems Resources > Articles > A General of Organization Development

Articles | A General Process of Organization Development

A General Process of Organization Development

Here are a few sentences that explicate the process of doing organization development in a recipe fashion. Do not take the recipe too seriously; your judgment is required at each of the 14 steps!

  1. The goal is to improve the human systems that dictate the success of operational systems by...
  2. Using ourselves consciously rather than reflexively and automatically.
  3. Only then can we reliably build support systems for specific change goals to critical mass by...
  4. Developing contracts to include agreements for...
    • Change goals
    • Change strategies
    • Role clarity
    • Feedback and personal support around collaborative behaviors
    • Consequential accountability.

    These agreements will facilitate the following:

  5. Identifying and disengaging from what hasn't and isn't working and...
  6. Identifying and resolving root-cause system issues while...
  7. Creating new possibilities of effectiveness, efficiency, productivity, and satisfaction.
  8. We do this through the following five strategies:

  9. Adopting an infinite, win/win perspective of power rather than the prevailing finite, win/lose perspective so that we can...
  10. Gather and use sound and current data,
  11. Learn from our differences for synergy and creativity rather than contention and conformity,
  12. Support the empowerment of each other, and...
  13. Give and receive interpersonal feedback while paying attention to systemic feedback, both of which tell us if we are on target or not.
  14. All of this is done through intentional and deliberate change events at the necessary levels of human systems:
    • Personal,
    • Interpersonal,
    • Group,
    • Intergroup, and
    • Organization.

    These change events will have been...

  15. Designed to develop the contracts needed to build the critical mass of support system needed for goal accomplishment.

Michael F. Broom, Ph.D.
June, 2010