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Books | What Did You Say?
What Did You Say?
Authors: Charles N. Seashore, Edith W. Seashore, Gerald M. Weinberg
Offering opinions is the second most necessary ingredient for human life. Studies show that we can go only three minutes without air, perhaps three days without water, maybe three weeks without foodÖand but three hours without offering somebody our suggestion, responses, or critiques. The current "hot" topic in management circles is the process of giving, getting, and analyzing advice. This brief and engaging book can be of use to anyone who has to interact with other people, much like Everything I Need to Know I Learned in Kindergarten. You'll enjoy the "read" so much that you may not realize how much you've gained-all in words of one syllable!
- How to offer feedback when asked to do so
- Why feedback tells more about the give than the receiver
- How feedback is distorted or resisted by the receiver's point of view and defense mechanisms
- And how, in dozens of enjoyable vignettes, humans have struggles to understand each others responses.
Here's a book on how to listen, how to give advice, how interpret what others are saying to you-and what you are saying to them? For managers and employees, for teacher and students, for parents and children…for every party to an interaction.