Center for Human Systems > Programs > Mastering Team Conflict and Team Leadership > Program Content
Mastering Team Conflict and Team Leadership | Program Content
Mastering Team Conflict and Team Leadership focuses on developing your group skills to levels that will dramatically enhance the skills needed to create effective, highly productive teams that are without the waste of power struggles, personality conflicts, and the like. Accordingly, the Meta-Model of Planned Change will be a significant part of the conceptual background of the program. It emphasizes eight disciplines of planned change including conscious use of self, systemic thinking, support systems, infinite power, learning from differences, sound and current data, feedback, empowerment.
In the program you will:
- Learn how to make effective contracts and agreements between and among the team leader and team members.
- Learn how to build responsibility into a team so that the team itself manages accountability for the behavior of its members.
- Develop the skill in seeing a team as a system and make interventions that will impact the team as a whole.
- Learn how to maintain the focus and moderate the pace of groups.
- Work with conflict and differences so that they become sources of learning and synergy rather than sources of adversity and hostility.
- Learn how to identify, surface, and resolve hidden agendas and other "dysfunctional" group behavior.
- Work with emotions effectivelyóyour own and those in the group.
- Develop the skills of listening "deeply" for individual and group concerns.
- Learn how to consciously use one's selfóin contrast to behaving habitually ó to move a group toward collaboration and task accomplishment.
- Deepen understanding of the relationship between ìprocessî and task and improve skills around managing both.