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The primary tool that any single person
wishing to manage change in a human system uses is that singular
person and the tools that are that person's abilities (particularly
our ability to learn), capabilities, aspects, and facets. Most
of us normal human beings have only begun to recognize and develop
full command of ourselves. Most of us respond to many situations
automatically. These automatic or habitual responses are the
result of overlearning. Overlearning is the extrapolation of
an appropriate learning from past experiences and applying it
too broadly to every other set of similar situations. Overlearning
gives us a 'shotgun' approach to life where the impact of too
many of our intentions fall far from our intended results.
The way we define parts of ourselves as OK and parts as not
OK is another hindrance to effective use of self. Too often we
deny the large portions of ourselves that we define as not OK.
We want to see ourselves as male, not female or female, not male.
We want to see ourselves as 'nice,' never as 'mean.' In this
manner, we deprive ourselves of the inherent flexibility that
comes with the multiple aspects and attitudes that make up our
fundamental integrity. We often judge ourselves too harshly.
In the processes of effective change management we need all
the personal flexibility we can muster. How we use ourselves
in one situation with one person is not likely to be very effective
in another, though similar situation or person. A part of that
flexibility is the ability to notice when we might be mistaking
our assumptions for real data. This is a pervasive pitfall in
the world and in managing change in human systems.
Effective use of self calls for learning how to be aware of
and direct our own thoughts, our emotions, and our behavior.
As we move toward mastery, we will be more and more able to behave
in such a manner that the systems within which we wish to manage
change will respond in ways consonant with our goals and intention. |